Why all hotels should outsource their management
Running a hotel isn't easy… and juggling so many divisions can have an impact on your time.
At Hotelbiz we find that many of our hotel clients face similar challenges when it comes to management. Teams are stretched across multiple departments meaning that the GM, Finance Manager, Sales, Marketing and Reservations Manager all become confronted with operational demands that take up time they should be spending on sales, growth and promotion of the hotel.
Unsurprisingly, this culture takes place in many hospitality businesses, preventing management teams from dedicating the adequate attention required in their specific field.
In an ideal world, hoteliers would hire experts in each division of their business, for instance, business analysts, economists, marketing directors, HR guru’s, that focus purely on the job in hand. However, this may not fit with your budget or stretched demands of the day-to-day running of your business.
This is where outsourcing comes in.
If you want to strategically improve the financial results of your hotel and but cannot find or budget for a team of experts, outsourcing your management may be the option for you.
Here are a few advantages that you should consider:
Reduction of Hard Costs. This is the primary advantage of outsourcing, especially since these costs can be scaled up or down as needed. Outsourcing can help an organisation cut its operational costs by as much as 50% (or more).
Better Quality of Specialised Services. For example, when it comes to online marketing, ads and promotion, it is best to use an outsourced team of experts that know how to bring ROI to your business and have industry contacts to get the word out to your customer.
Spend More Time on Your Core Business. When you don’t have to worry about websites, sales, and accounts, you have more time to concentrate on pleasing guests and developing your customer service strategy.
Gain Competitive Advantage. Outsourcing can save you time, effort, overhead, operating costs and training costs, which will give you an overall cost advantage against other hotels.
Looking at the pros of outsourcing, it is clear to see there is a real opportunity to improve your hotel management and outshine your competitors.
Outsourcing doesn’t mean ‘handing someone the keys to your car’ as many negative connotations may portray, in fact, there is ample opportunity to integrate the outsourced team into your organisation as more of a ‘co-sourced’ team to collaborate with.
New beginnings post crisis
It has been a trying time for us all over the last few months and the hospitality industry has been hit hard. As the country starts to prepare to go back to some state of normality, it is time to make sure that your hotel is ready to hit the ground running, and ahead of the competition.
We have been working closely with our clients throughout the Covid-19 crisis to ensure that they can continue to stay open and service key workers and the local community within the government guidelines.
Our team of experts are ready to take on the challenges of getting your business back on track post crisis. There is no better time than now to take advantage of our resources.
Why not schedule a no obligation consultation with us? We can answer any questions you have about getting your business back up and running with the help of our team at Hotelbiz.
Please call 0118 328 2438 and we will be happy to help.